It’s Not Your Phone…Cell Service is Out Across the Nation

first_img“Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly,” wrote Neville Ray, president of technology at T-Mobile on Twitter.A Verizon spokesperson said that DownDetector was falsely reporting network issues, though they were “aware that another network carrier is having network issues.”DownDetector began receiving reports of issues with T-Mobile at 12:42 p.m Monday. Around 3:01 p.m., the service tracker had 113,980 reports of T-Mobile outages nationwide. Reports have fallen to 31,549, as of 5:22 p.m.The website also recorded 1,548 reports of outages for Sprint, which recently merged with T-Mobile, and 7,574 reports for Verizon, as of 5:20 p.m. A large number of mobile phone users in South Florida and other cities around the country are angrily reporting problems with their cellphone services Monday afternoon.Companies with troubled connections included T-Mobile, Sprint and Verizon. A large number of outages are concentrated in major cities such as Tampa, Miami, Atlanta, New York, Chicago, Houston and Los Angeles, according to online cell service tracker DownDetector.“Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly,” wrote Neville Ray, president of technology at T-Mobile on Twitter.Our engineers are working to resolve a widespread routing issue affecting voice & text. Customers may experience longer care wait times. Please try third-party calling apps (FaceTime, WhatsApp, Signal) as a temp solution.— T-Mobile Help (@TMobileHelp) June 15, 2020last_img

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