Abstract: the method of online shopping no reason to return the scope of the standard and other issues such as commodity quality issues were clear and refined. Merchants who said the mood is stable, the pressure is not.
network operators in the world by Tao Wangbo
September 27th, the State Administration for Industry and Commerce issued a "network of goods purchased seven days no reason to return the implementation approach (Draft)" (hereinafter referred to as the "measures"), and public comment. Approach will come into effect on March 15, 2017.
this is the 2014 "consumer protection law" (hereinafter referred to as the "law" and the "measures") for the first time since the implementation of the transaction management network of online shopping, no reason to adjust the return clause.
reporter in contrast to the previous provisions found that the method of online shopping no reason to return the scope of the standard and other issues such as commodity quality issues were clear and refined. But businesses are generally mediocre response, that the approach to the majority of businesses have little impact on the current return rules.
new three categories of goods are not unreasonable by the return of
"approach" provides that the network commodity sellers should perform seven days no reason to return obligations. Choose no reason to return consumers should receive the goods within seven days from the date of return notice. The Seller shall return the commodity price paid to the consumer within seven days from the date of receipt of the returned goods.
reporter learned that the "measures" the most popular online shopping content is not applicable no reason to return the rules, according to the draft, including seven days no reason to return does not apply to:
online download or unpacking of consumer audio and video products, computer software and other digital products;
delivered newspapers, periodicals, etc..
in addition, the following nature of the goods purchased by consumers at the time of purchase, you can not apply for seven days no reason to return:
opened easily lead to the nature of the goods, or affect the safety of life and health products;
once activated or derogatory commodity value larger after the trial;
sales have been expressed near the shelf life of goods, defective goods.
in front of 4 March 15, 2014 started with the new "law" content, and behind the provisions of article three is to "supplement" in terms of the law is not clear.
also released in February 2016 "network buy goods seven days no reason to return the draft guidelines", once has been proposed for online delivery prepaid items including: Mobile Recharge Card, game cards and other goods does not apply no reason to return seven days, these contents are deleted in the new draft.